What Our Clients Say: The Reviews Page
Welcome to the reviews page of Genesis Radon. Here, we dedicate space to the voices of those we’ve had the privilege to serve. Your feedback is invaluable to us as it helps us to continuously improve and provide the high-quality radon mitigation services that Genesis Radon is known for.
Update 2024: Four years later, and our radon system has had no issues. Our radon levels have remained low, and we've been happy with Adam's work. We've recently bought a new (but still old, built in 1922) house that is much more complicated than the first, with multiple basement rooms, different flooring types, and crawl spaces. We called Adam to the new house, and rather than immediately pushing us to install an expensive, complicated system throughout the basement, Adam took the time to explain how radon works, how it enters homes, and other simple things we can do to hopefully decrease any radon in our living areas. We will be taking his advice to see what effect some of our own changes can have on our radon levels, and then will gladly call Adam back for a mitigation system, if needed. I really appreciate the time he took to explain everything, and that he is trying to save us money at our new house even though he'd ultimately benefit from the sale. Thank you, Adam! We'll always recommend you.
Original review 2019-2020: We are so happy with our radon mitigation system and our experience working with Adam! Our house was built in 1845 and many contractors hear that, or see it and are no longer interested in doing work there. Adam had no reservations and was very up front about our options. Although we have sandstone walls in our basement, we were able to have Adam install one of the traditional external fan mitigation systems. Prior to installing the full system, Adam set up a temporary system in the basement and ran a test to see if it would lower our radon levels. It worked, and we are so happy to have healthy radon levels in our home. Adam was so professional and communicates very well. We’d highly recommend him to anyone looking for help with radon. Thank you, Adam!
I couldn't be more grateful for the amazing work Adam did for my real estate client! 🏡 They truly went above and beyond to ensure the home was safe and radon-free. Thank you for your exceptional service and commitment to keeping families safe. Give them a call for any of your radon mitigation needs! #gratitude #radonawareness #homesafety
Adam was knowledgeable, friendly and very helpful. Our radon levels dropped from a 4 to a .7 just 24 hours after he completed his work. The work is extremely clean and well-placed in our home so that you would hardly even notice it. Adam gave us a fair price, arrived on time, finished the job in less time than he previously estimated and cleaned up after the work was finished. Definitely one of the best contractors we've hired.
Adam was able to solve my broken sump pump the same day it occurred. His communication, professionalism and quality of work should be the industry standard. He ensured not only that the problem was solved but stayed to make sure it continued working as it should. I couldn't have had a better experience and highly recommend his services.
Adam was a pleasure to deal with, the guy is very professional, & knowledgeable, he did an excellent job installing my system, fast, clean, professional. I highly recommend Genesis Radon, you will not be disappointed.
Understanding Our Reviews Process
At Genesis Radon, we believe in the power of transparency and honest feedback. Our review process is designed to ensure that all client feedback is heard and acted upon. We encourage our clients to share their experiences, whether through direct communication, email, or our customer service line. Each piece of feedback is an opportunity for us to learn, grow, and better serve you.
Commitment to Excellence
Our team’s commitment to excellence is reflected in our approach to client reviews. We take each review seriously, whether it highlights areas for improvement or celebrates our successes. Genesis Radon is proud to be northeast Ohio’s trusted radon mitigation specialist, and we strive to live up to this reputation in every project we undertake.
A Continuous Dialogue
We view our relationships with our clients as an ongoing dialogue. The reviews page is more than just a space for feedback; it’s a platform for communication. We listen, we respond, and we evolve. This continuous dialogue ensures that we not only meet but exceed client expectations with each service we provide.
How to Share Your Experience
We invite you to share your experience with Genesis Radon. Your reviews are instrumental in helping us maintain our high standards and provide essential insights that benefit our future clients. If you wish to share your thoughts on our services, please contact us via email or phone. Let us know what we did well and how we can improve. Together, we can continue to make homes in northeast Ohio safe from radon.
On behalf of the entire team at Genesis Radon, we thank you for your trust, your business, and your willingness to share your experience. Your satisfaction is our priority, and your reviews are the cornerstone of our continuous improvement efforts. Visit our contact us page for details on how to reach out.